Terms of Service

These Terms of Service ("Terms") are an agreement between Lantern AI Inc. ("Lantern," "we," "us," or "our") and the person or organization that accesses lantern.md or uses Lantern's services. Lantern provides an AI Hiring Manager that helps recruiting teams run hiring workflows. If you do not agree to these Terms, do not use the Services.

If you use Lantern for a company or other organization, you represent that you have authority to bind it. A signed order form, master services agreement, or other written agreement with Lantern (a "Customer Agreement") controls if it conflicts with these Terms.

1. Who these Terms cover

These Terms apply to:

• Customers: employers, recruiting teams, and other organizations that buy or configure the Services;
• Authorized Users: people who use the Services for a Customer, such as recruiters, hiring managers, and interviewers;
• Candidates: people whose information is processed in a hiring workflow or who participate in an interview or assessment; and
• Website Visitors: people who visit lantern.md or contact Lantern.

Candidates are not charged by Lantern to participate in a hiring process. A Customer may have separate terms or privacy notices that also apply to its relationship with a Candidate.

2. The AI Hiring Manager

Lantern helps Customers calibrate hiring criteria, identify and engage potential candidates, manage candidate communications, conduct or assist with interviews and assessments, organize evidence, generate summaries and recommendations, and coordinate scheduling and other recruiting work.

Lantern may process resumes, professional profiles, communications, interview recordings or transcripts, assessment materials, notes, and other hiring information at a Customer's direction. Features vary by Customer configuration and may change over time.

Human decisions are required

Lantern provides software-generated analysis and recommendations. Lantern is a software provider: it does not employ Candidates and does not make hiring decisions. AI outputs may be incomplete, inaccurate, or reflect limitations in the information and criteria provided. Customers must use qualified human review, consider relevant context, and make every final employment decision themselves.

No Lantern output guarantees a job, interview, candidate response, placement, or hiring outcome.

3. Accounts and access

You must provide accurate information, keep credentials confidential, and promptly notify us at team@lantern.md if you suspect unauthorized access. You are responsible for activity under your account except to the extent caused by Lantern's breach of these Terms.

You may use the Services only if you are legally able to enter into these Terms and are at least 18 years old, or the age of majority where you live. Candidates below that age may use the Services only where a Customer has established an appropriate lawful process.

We may use third-party identity, communications, scheduling, assessment, hosting, and integration services to provide the Services. Your use of a third-party service may also be subject to that provider's terms.

4. Customer responsibilities for hiring use

Customers control their jobs, criteria, workflows, notices, and employment decisions. Each Customer is responsible for:

• complying with employment, anti-discrimination, accessibility, labor, privacy, recording-consent, and artificial-intelligence laws that apply to its hiring process;
• giving Candidates legally required notices and obtaining legally required consent before recording, transcribing, analyzing, or otherwise processing interviews or other candidate data;
• providing reasonable accommodations and a practical way for Candidates to request human assistance or an alternative process;
• determining whether a tool is an automated employment decision tool or similar regulated technology and completing any required impact assessment, bias audit, notice, disclosure, or reporting;
• configuring job requirements and evaluation criteria so they are job-related, lawful, and not designed to infer or discriminate based on protected characteristics;
• reviewing AI-generated content and correcting errors before relying on or sharing it; and
• maintaining qualified human review and making every final hiring decision.

Customers must not ask Lantern to collect or infer information that the Customer could not lawfully request or consider in the relevant hiring process.

5. Candidate responsibilities and choices

Candidates must provide information they have the right to share and must not impersonate another person, falsify materials, interfere with an assessment, or use the Services unlawfully. Candidate information and results may be provided to the Customer that created or sponsored the hiring workflow.

If you need an accommodation, want an alternative process, or wish to challenge information used in a hiring decision, contact the relevant employer first. You may also contact Lantern at team@lantern.md, and we will assist the Customer where appropriate.

6. Acceptable use

You may not, and may not help anyone else to:

• violate law or another person's rights;
• discriminate or make an employment decision based on a legally protected characteristic;
• make a final employment decision solely from a Lantern score, rank, summary, or recommendation;
• use health, disability, genetic, or other sensitive information unless the use is lawful, necessary, clearly disclosed, and supported by any required consent;
• use Lantern as a credit, criminal, driving-record, or other background-screening service or to obtain a consumer report;
• upload content you do not have the right to use;
• harass, threaten, deceive, impersonate, or surveil another person;
• scrape, probe, attack, disrupt, overload, or bypass protections in the Services;
• introduce malware or use the Services to generate unlawful, deceptive, or harmful content;
• reverse engineer or attempt to extract source code, models, prompts, or non-public data, except where law prohibits this restriction;
• resell or sublicense the Services unless a Customer Agreement allows it; or
• use outputs to train a competing model or service without Lantern's written permission.

We may investigate suspected misuse and suspend or restrict access where reasonably necessary to protect people, customers, Lantern, or the Services.

7. Customer Data and Candidate Content

"Customer Data" means information submitted to or processed by the Services for a Customer, including Candidate information. As between Lantern and the Customer, the Customer retains its rights in Customer Data. Candidates retain any rights they have in content they submit.

You grant Lantern a limited, worldwide license to host, copy, transmit, transform, and otherwise process Customer Data only as needed to provide, secure, support, and maintain the Services; comply with law; and carry out documented Customer instructions. Our Privacy Policy and, where applicable, Data Processing Agreement further describe this processing.

Lantern may create and use aggregated or de-identified information that cannot reasonably be linked to an individual or Customer. Lantern will not attempt to re-identify that information except to test whether de-identification controls work, as permitted by law.

8. Privacy and website visitor choices

Our Privacy Policy explains how Lantern handles personal information. Our Cookie Policy explains the technologies used on lantern.md and how to opt out of visitor insights.

Lantern does not sell Candidate information. Website visitor identification may be treated as a "sale," "sharing," or targeted advertising under some U.S. state privacy laws. Visitors can opt out through Your Privacy Choices, and Lantern honors Global Privacy Control signals for the browser or device that sends them.

9. Lantern technology and feedback

Lantern and its licensors own the Services, including software, models, workflows, designs, documentation, and branding. Subject to these Terms and any Customer Agreement, Lantern grants you a limited, non-exclusive, non-transferable, revocable right to use the Services for their intended purpose.

If you provide feedback, you grant Lantern a perpetual, irrevocable, royalty-free right to use it without restriction or compensation. Feedback does not include Customer Data.

10. Fees

Fees, payment terms, usage limits, and subscription periods for Customers are set out in the applicable Customer Agreement. Except where that agreement states otherwise, fees are non-refundable and exclude taxes. Candidates do not pay Lantern to participate in a Customer's hiring workflow.

11. Service changes and suspension

We may update the Services, add or remove features, or discontinue a feature. We will use commercially reasonable efforts to give Customers advance notice of a material reduction in paid functionality when practical.

We may suspend access for a material breach, security risk, unlawful use, nonpayment, or where required by law. Where practical, we will provide notice and an opportunity to cure.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LANTERN DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Lantern does not warrant that AI-generated output is accurate, complete, unbiased, or appropriate for a particular employment decision; that a candidate is qualified; that a Customer's criteria or workflow is lawful; or that the Services will be uninterrupted or error-free. These disclaimers do not limit rights that cannot legally be waived.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED THAT THEY ARE POSSIBLE.

LANTERN'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT THE CUSTOMER PAID LANTERN FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100. FOR A CANDIDATE OR WEBSITE VISITOR WHO PAID NOTHING, THE CAP IS USD $100.

The exclusions and caps do not apply where prohibited by law or to liability that cannot legally be limited.

14. Indemnification

A Customer will defend and indemnify Lantern and its officers, directors, employees, and affiliates against third-party claims arising from the Customer's unlawful hiring criteria, notices, decisions, use of Customer Data, or breach of Sections 4 or 6. Lantern will promptly notify the Customer and allow it to control the defense, subject to Lantern's right to participate with counsel of its choice. This section does not apply to Candidates acting solely as candidates.

15. Termination

You may stop using the Services at any time. Lantern may terminate or suspend access as described in Section 11. A Customer Agreement may contain additional termination rights.

After termination, Customer access ends. Data return, deletion, and retention are governed by the Customer Agreement, Privacy Policy, and DPA. Sections that by their nature should survive will survive, including Sections 7 through 18.

16. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Except where applicable law requires otherwise, state and federal courts located in San Francisco County, California have exclusive jurisdiction over disputes arising from these Terms, and each party consents to that jurisdiction.

Before filing a claim, the parties will try in good faith for 30 days to resolve it by contacting team@lantern.md. Either party may seek urgent injunctive relief where necessary to protect rights, safety, or security.

17. Changes to these Terms

We may update these Terms to reflect changes in the Services or law. We will post the updated Terms and change the date above. If a change materially reduces your rights, we will provide additional notice where required. Continued use after the effective date means you accept the updated Terms.

18. General terms

These Terms and any Customer Agreement are the entire agreement about their subject. Neither party may assign these Terms without the other's consent, except in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets. If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. The parties are independent contractors. There are no third-party beneficiaries unless a Customer Agreement expressly states otherwise.

19. Contact

Lantern AI Inc.
2261 Market Street, STE 85453
San Francisco, CA 94114, United States
team@lantern.md